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vegan
From€70,80€35,40€5,90/itemohne Palmöl
From€82,80€41,40€6,90/itemohne Palmöl
From€82,80€41,40€6,90/itemvegan
From€80,40€40,20€6,70/item
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Frequently asked questions
Here you will find answers to the most frequently asked questions about our canned bread, storage, shipping and ordering.
Do you have any other questions? Feel free to contact us anytime – we'll be happy to help you personally.
Orders & Delivery
Orders are usually dispatched from our warehouse within 2–4 business days.
We pack your order in sturdy cartons and ship with our partner GLS. Up to 24 cans fit into one carton; for larger quantities we send two cartons. All cans are carefully secured with eco-friendly packaging material. Our cartons are sealed with red tape to minimize transport damage.
Yes, it is possible to pick up your order in person. Please send us an email to team@deisers.com or arrange an appointment by phone. Please note that we do not have a physical store, and you can only pick up your order from our production facility at the agreed time.
Shipping costs vary depending on the delivery country and the weight of the ordered goods. We deliver to seven different zones within the EU and we ship up to a weight of 30 kg (48 cans).
If your order is heavier or is going to a country outside the EU, please email team@deisers.com and we will try to arrange a customized delivery.
Of course, you are welcome to order more than 48 cans from us. To find a suitable shipping method for larger quantities, please send us an inquiry to team@deisers.com .
Yes, within Austria your delivery will be free of charge for orders of 24 or more cans.
Of course! Please contact us by email at team@deisers.com
Returns and complaints
If you would like to return products purchased from us, you can do so within 14 days of purchase – provided the goods are still unopened and in their original packaging . Please note that we can only accept returns of fully sealed products, and you are responsible for the return shipping costs.
The return must be announced in advance by email to team@deisers.com .
Once we receive and inspect your return, we will refund the value of the goods (excluding shipping costs) as quickly as possible.
The easiest way to return the cans is to use their original carton . Please ensure proper packaging so the products arrive undamaged.
You are responsible for the return shipping costs. Once we receive and inspect the goods, we will refund the value of the goods (excluding shipping costs). If damage occurs during return transport, the refund may be reduced accordingly.
Please first carefully check whether your order was actually delivered incomplete. If this is the case, please send us a photo of the goods received and a brief description of the missing items (ideally along with your order confirmation or invoice).
After our review, you will receive a response within 2-4 business days , and we will send you any missing products as soon as possible.
Please note: Orders with more than 24 cans will automatically be shipped in two boxes .
Minor dents or indentations on the can do not constitute grounds for complaint . Despite careful packaging and shipping, such dents may occur during transport – however, the product and packaging remain intact.
However, if the damage is more severe or if your order actually arrived damaged, please notify us immediately . Send us a photo (especially of the tear-off lid) and a brief description of the damage to team@deisers.com .
We will take care of your request within 2-4 business days and, after checking, will of course resend the ordered goods to you.
Unfortunately, due to hygiene and health protection measures, we cannot accept returns of previously opened goods. If you no longer wish to use our product yourself, perhaps you can find someone in your circle of friends who would like to try Deiser's products.
If your product has a serious defect, please send us a photo and a detailed description of the defect to team@deisers.com so we can address it as quickly as possible. Please be patient; we will get back to you within 2-4 business days and, if necessary, send you a new product.
Quality and ingredients
We recommend enjoying the product within 3 days of first opening.
Yes, it's best to let the bread "breathe" for about 10 minutes before eating it for the first time. This will make it taste even more aromatic.
The hissing sound is caused by the negative pressure released when the can is opened. This is a quality feature that shows that the can was still hermetically sealed and under vacuum .
The cans are packed very tightly. Tip: Open the can from both sides —this makes it easier to squeeze out the bread.
Many of our canned breads and cakes are also suitable for those with food intolerances. Detailed information on the ingredients can be found in the respective product descriptions in our online shop.
Yes, a large part of our product range is vegan – you can find details in the product descriptions in our webshop.
Our products are produced in accordance with the Austrian Food Act (in its latest version).
Deiser uses food cans for its products. These are tinplate cans with a bisphenol-free (BPA-free) inner coating.
Yes, our tin cans are 100% recyclable and feature a bisphenol-free inner coating—safe for you and environmentally friendly to dispose of.
Tip : The empty cans can also be wonderfully reused – for example, as a storage box in the kitchen, as a flower pot, for pens and utensils, or for crafts with children. This way, you can give the can a second life before it goes into recycling.
Our baked goods are produced in an energy-autonomous production facility in Lower Austria – independent of external energy suppliers, with a focus on sustainable processes and responsibility for the environment and the future.
Storage and shelf life
Our canned breads and cakes have a shelf life of at least 10 years when stored properly. The exact best-before date can be found printed on the can lid or bottom.
We recommend enjoying the product within 3 days of first opening.
Please store in a dry place , protected from frost and heat . A pantry, cellar, or cupboard with stable temperatures is ideal
Yes, for long-lasting foods like our canned bread, it is advisable to check your stock every few years and replenish it if necessary. We recommend consuming the bread after about 4–8 years , although it will keep for at least 10 years.
For long-lasting foods, it's recommended to rotate your stock regularly. This means using older products first and adding new ones. For our canned bread, the recommended turnaround time is approximately 4–8 years , although they have a shelf life of at least 10 years.